We're Here For You
Nelson Ford always puts customers first!
Don’t take our word for it: Read our reviews and see what everyone is saying.
Courteous, prompt service
Morgan was very helpful and the tech confirmed the issue and fixed it. I dropped my car off in the am and picked it up when I got off work. Great service and nice people.
Harry Nelson Ford was great and found us a car for my daughter. We have got cars before with Harry and he is always honest and helpful
Excellent customer service. Friendly, helpful, and prompt service center and salesman as soon as you enter the building. I will be returning for my next service or for a new truck. Thank you all, keep up the great work.
I called, and Nelson Towing saved the day by calling back to confirm that they were on their way. They responded in a positive manner & I was able to work around other plans. I'm glad they were able to communicate their availability on time around my schedule!
Great experience dealing with the service department and service staff! I recommend them to all my friends and family!
I just got done with the dealership. I'm a tired office worker who was looking for a reliable in-between while I save up for a new car. Brandon found me a low-mileage car that is perfect for driving around the city.
My car broke down after 5 pm. Called Nelson and they had a driver there in a few minutes to tow my vehicle. He was very professional. Will definitely recommend them to friends and family.
Recently had Air Shocks installed. Great job!! Samantha was very helpful in the process. These were aftermarket shocks. Technician was very knowledgeable with the install. Thanks to all involved.
Brandon Chocklette was amazing His help was greatly appreciated
I went to Auto's by Nelson to look at a specific vehicle. The vehicle was not at their particular location and was a few moles away. Harry Hairston assisted me and went to the other dealership and brought the car back to their dealership for me. He was knowledgeable and made my car buying process quick, easy and stress free. He was very friendly and funny. All he jokingly wanted in commission was a bucket of chicken for him and his coworkers 🤣. Great doing business with them!
As a family this is the 4th car we have bought from Brandon Chocklette at Nelson. He is so professional and wonderful to work with and we won't buy a car from anyone but Nelson and any salesperson but Brandon.
Man was real nice and unlock my car fast
Great customer service! They came and picked up my vehicle as well as brought it back to me. That was so helpful with my schedule as a teacher. The whole day I was updated on what they were doing with my vehicle and if I approved for them to do the work. I opted for the most important parts to be fixed and opted to do the less important things later. I will definitely use the pick up service again. It was so convenient.
Had appointment at Nelson Ford to get a state inspection sticker which was done by Bobby Garten. Good and fast work
The absolute best customer service with Harry Danny and Terri. Thank you guys so much.
Was a very good experience today! Thank you!
Nelson's was very easy to schedule with to have my car looked at. I loved that they picked up and delivered my car back to me as I wasn't going to be able to wait on it. Everyone I spoke with was very friendly and professional. I will definitely be using Nelson Ford from now on. Thank you
Excellent experience with the purchase of my new car by the help of Harry, Danny and Terri! Highly recommend! :)
Nelson Ford did o/f change & inspect while I waited. Just over an hour and I was on my way.
Needed to have my Class C motor home serviced after having it in storage for the winter. Called Nelson Ford service department and they worked me in the schedule within a couple of days. Check in was a breeze , my Service advisor, Olivia was pleasant and efficient. Left the RV with them so I could run errands while the work was being done. Oil change, VA annual safety inspection and courtesy multi point inspection, and they did not try to upsell me on any unnecessary “additional services”. Work was quickly and professionally completed and Olivia called me to let me know it was ready for pick up. Nelson Ford is my go-to service facility, for scheduled service and to get my RV ready for the camping / travel season. Great people to do business with!
I had an excellent first time experience with Nelson Ford service. Ease if making an appointment for a recall, dropoff, service & VA inspection was done in a very timely manner. Recommend their service team.
My daughter and I worked with Shelly at Nelson Ford and she was exceptional!! When we arrived she had the 2 vehicles we were interested in parked upfront with tags on ready for us to test drive. She went above and beyond during our meeting and even after. She has stayed in touch and followed up to see how my daughter likes her car and if anything was needed. She gave us great advice and helped us with a service situation. Nelson is lucky to have her. Go see Shelly for your next vehicle purchase, you won’t be disappointed!!
Found exactly the car I wanted on the Nelson website. Financing and sales were seamless. Shout out to Harry and Teri- super nice and knowledgeable.
timing was great ,drivver was very helpful and friendly
Ford Service Department in Martinsville, VA
Our factory-trained Ford technicians help with most repair and maintenance issues for drivers in Martinsville, Bassett, Dansville, and Stuart, Virginia. Not only are they skilled in handling routine matters like oil changes and battery replacements, but they even help with collision repair. Book an appointment with our friendly and knowledgeable staff today. We’re ready to help!Nelson Ford
201 East Commonwealth Blvd.
Martinsville, VA 24112
Service:855-791-8103
Parts:855-386-5175
Directions
Premier Ford Dealership in Martinsville, VA
At the corner of Commonwealth Blvd and W Market St in Martinsville is a Ford dealership that’s been a community staple for decades. Owned and operated by the Nelson family since 1975, Nelson Ford is recognized as the best place to find new Ford vehicles, used cars, and to keep your current vehicle in pristine shape. When you visit us, expect incomparable family-style customer service and efficient results because that’s what we intend to deliver.
Find the new Ford vehicle of your dreams
For 53 years in a row, the Ford F-150 has stayed atop the list of best-selling pickup trucks. At Nelson Ford, many of our customers choose pickups like the F-Series, the Ford Ranger midsize, and the new Ford Maverick compact pickup truck. With renowned capability and versatility, SUVs like the Ford Escape, Ford Explorer, and Ford Edge are excellent choices for your hardworking needs in Collinsville, Bassett, Eden, and surrounding areas. Whether you want a Ford Mustang sports car, an all-new Ford Bronco SUV, or a truck, our massive selection at Nelson Ford is bound to include what you’re looking for.
Fast and easy finance options
Everyone’s financial situation is unique, and our financing managers know the best route to get you approved for a car loan. For new Ford purchases, you may qualify for the low advertised rates from Ford Credit to make your purchase as affordable as possible. We’ve partnered with dozens of lenders – banks, credit unions, and financing companies – to obtain the best rates and terms that you can qualify for. If you’re worried about a pre-approval, let us help. Complete an online credit application to find out how we can get you into your dream vehicle fast.
Huge selection of used cars
For some, a pre-owned vehicle fits your needs best. If you’re looking to fit a specific budget or there’s a particular make or model you’ve been searching for from popular brands, odds are you’ll find it among our used cars in Martinsville. We offer used cars as well as fully inspected and reconditioned Certified Pre-Owned vehicles, as well as many used cars under $15k, all with the same purpose – to earn your business!
Your Fastlane to Ford service and parts
Keeping your Ford functioning at its absolute best is the priority for our parts and service team at Nelson Ford. From your regularly-scheduled oil and filter changes and installing replacement tires to diagnosing warning lights and noises, our Service Department is here to make your Ford ownership as smooth and trouble-free as can be. We’re your local warranty center for all Ford models, and DIY mechanics will find perfect-fitting OEM Genuine Ford Parts and Motorcraft components to get you back on the road.
We’d love to see you at Nelson Ford! Let us help you find your next vehicle and keep your motoring problem-free. Visit us at 201 Commonwealth Blvd in Martinsville, VA, schedule a service appointment online, or call us today at (276) 638-2331.