Positive experience working with the people here. Everyone was courteous and friendly

I was with my mother when she purchased a 2016 Chevrolet Malibu. Harry Hairston was very kind, respectful, and patient with her. He was also very helpful and knowledgeable about the questions that she asked. Danny Hutchinson and Terry Basconi were very nice and helpful to her as well.

Highly recommend these guys if your looking for your next vehicle! Our salesman Eric did a fantastic job and Mr. Basconi in finance worked together to help us get into the car we wanted despite credit issues we were facing. A big thanks to these guys for an incredible job!

Angela Ramos waited on me Tuesday January 3rd. We were in town visiting relatives when my Lincoln decided not to start. I got to the dealership and she helped me from beginning to end. We had to get back to our home in Atlanta and needed to get my car repaired as soon as possible. Angela was so kind to me and I really appreciated her and I’m so thankful. In this day and time it’s refreshing to see that good customer service still exist. Thank you Angela!!! Sincerely, Ivalue Griggs

I have bought my last 3 cars at Nelson Ford, I live in Beckley WV and would not buy anywhere else. The sales staff is the best around. Just bought my 3rd auto today. I want to thank Danny Hutchinson for making it so easy and fast. Thank you to John and Terri as well. Best place to buy cars.

Harry Hairston and Danny Hutchinson were a big help in the purchase of our 2019 Range Rover. I would like to give you both a big thank you for all that you did in helping us with our purchase. We thank you guys for making the process quick and as easy as possible. This was my dream car and you guys made it possible for my dream to come true. I really can’t thank you guys enough. It was a pleasure doing business with you all and we look forward to doing business again. Keep up the great job! Again thank you for everything! Brenda and George Keen

Helpful service staff

The people are very friendly, they will take the time to accommodate your needs.

Great service good people A+

I will start by saying Angela in the service dept at Nelson ford in Martinsville, Va is amazing and she was literally the ONLY person at a dealership within 100 miles of us willing to help. The next part isn’t gonna be so nice, the experience with ford motor company customer service is a COMPLETE nightmare. They do not care, will not listen, and you CANNOT get anybody there to help. Had it not been for Angela, we would have never gotten our issue resolved. So huge thank you to her and to the rest, DO BETTER. We as customers aren’t gonna continue to spend that kind of money to buy a car from you if you aren’t gonna help us resolve issues.

Great to deal with. Complete experience was seamless. Thanks to Chris and Scott for putting this deal together.

Nelson Ford did an excellent job in repairing an electrical circuit in my 2012 F150 Eco boost crew cab truck. You guys saved the day and certainly rock !!

Had a problem with my truck they got it in right away. Found out what was wrong an fixed right away. I would recommend them to everyone. The service staff was polite an professional. Thank you

Let me tell you about Scott Norman! I wanted to drive the Miata they had for sale. Ask him where the best twisty road was, and he told me exactly where to go! LOL Best Test Drive I have ever had. He was very friendly, laid back, no pressure kind of sales guy. Went back week later and bought the car! Met his Mgr., Danny Hutchinson and he was just as nice! Would recommend anyone to go here for business. Really, my most pleasant car buying experience yet!

I have been working with this dealership for over two decades. Would not go anywhere else!! Good people

Bought my 2013 F-150 Supercrew! Absolutely Wonderful people helping you get what you want. Chris Davis helped me get the truck I’ve wanted for years. Me and my family will continue to buy vehicles for years from Nelson!

Harry was amazing to work with and Terri was extremely helpful as well. I explained that we had a bad experience the day before (9/16) and needed to just browse. He said no problem, no pressure. Let us do our thing, ask questions if we needed to but left us to roam. The whole process was made as painless as possible. My husband walked out with the car he has worked so hard for! Highly recommend, in fact I have already!!

Today had good experience at Nelson Ford Martinsville Va! Shelly an Chris were very helpful an nice to work with!

Harry Hairston gave us excellent customer service when I purchased my vehicle. He was helpful, polite and very professional. I recommend anyone ooking to purchase a vehicle come to Nelson Ford on Commonwealth Blvd in Martinsville VA

Had to have inspection sticker. Went on the last day of the month. They got me in and out in no time. Service was great and the employees very friendly. Will definitely be going back for all my needs.

Recently bought a 2022 F-150. Was an overall amazing experience with very knowledgeable and friendly staff with John, Chris, and Terri. Thankful for the time they took with me and the process of trading in for my new vehicle. I am very happy with the experience and my new vehicle.

My mother had a bolt in one of her tires so we went up Nelson Ford to have it fixed. Angela took excellent care of my mother getting a new tire ordered while keeping with the warranty.

Great folks, awesome deals.

Very friendly service

Just got my new 2022 Ford F450 platinum been waiting on it 11 months no fault of the dealer. Nelson Ford Martinsville Virginia thank to the best salesmen Harry Hairston and sales manager Danny Hutchinson they kept me informed about my truck build from day one until it arrived. If you need a new or used vehicle see Harry if they don't have it he will find it thanks again to Nelson Ford Ron Young