Great service good people A+

I will start by saying Angela in the service dept at Nelson ford in Martinsville, Va is amazing and she was literally the ONLY person at a dealership within 100 miles of us willing to help. The next part isn’t gonna be so nice, the experience with ford motor company customer service is a COMPLETE nightmare. They do not care, will not listen, and you CANNOT get anybody there to help. Had it not been for Angela, we would have never gotten our issue resolved. So huge thank you to her and to the rest, DO BETTER. We as customers aren’t gonna continue to spend that kind of money to buy a car from you if you aren’t gonna help us resolve issues.

Great to deal with. Complete experience was seamless. Thanks to Chris and Scott for putting this deal together.

Nelson Ford did an excellent job in repairing an electrical circuit in my 2012 F150 Eco boost crew cab truck. You guys saved the day and certainly rock !!

Had a problem with my truck they got it in right away. Found out what was wrong an fixed right away. I would recommend them to everyone. The service staff was polite an professional. Thank you

Let me tell you about Scott Norman! I wanted to drive the Miata they had for sale. Ask him where the best twisty road was, and he told me exactly where to go! LOL Best Test Drive I have ever had. He was very friendly, laid back, no pressure kind of sales guy. Went back week later and bought the car! Met his Mgr., Danny Hutchinson and he was just as nice! Would recommend anyone to go here for business. Really, my most pleasant car buying experience yet!

I have been working with this dealership for over two decades. Would not go anywhere else!! Good people

Bought my 2013 F-150 Supercrew! Absolutely Wonderful people helping you get what you want. Chris Davis helped me get the truck I’ve wanted for years. Me and my family will continue to buy vehicles for years from Nelson!

Harry was amazing to work with and Terri was extremely helpful as well. I explained that we had a bad experience the day before (9/16) and needed to just browse. He said no problem, no pressure. Let us do our thing, ask questions if we needed to but left us to roam. The whole process was made as painless as possible. My husband walked out with the car he has worked so hard for! Highly recommend, in fact I have already!!

Today had good experience at Nelson Ford Martinsville Va! Shelly an Chris were very helpful an nice to work with!

Harry Hairston gave us excellent customer service when I purchased my vehicle. He was helpful, polite and very professional. I recommend anyone ooking to purchase a vehicle come to Nelson Ford on Commonwealth Blvd in Martinsville VA

Had to have inspection sticker. Went on the last day of the month. They got me in and out in no time. Service was great and the employees very friendly. Will definitely be going back for all my needs.

Recently bought a 2022 F-150. Was an overall amazing experience with very knowledgeable and friendly staff with John, Chris, and Terri. Thankful for the time they took with me and the process of trading in for my new vehicle. I am very happy with the experience and my new vehicle.

My mother had a bolt in one of her tires so we went up Nelson Ford to have it fixed. Angela took excellent care of my mother getting a new tire ordered while keeping with the warranty.

Great folks, awesome deals.

Very friendly service

Just got my new 2022 Ford F450 platinum been waiting on it 11 months no fault of the dealer. Nelson Ford Martinsville Virginia thank to the best salesmen Harry Hairston and sales manager Danny Hutchinson they kept me informed about my truck build from day one until it arrived. If you need a new or used vehicle see Harry if they don't have it he will find it thanks again to Nelson Ford Ron Young

Nelson Ford has courteous and knowledgeable sales people who know and understand the vehicles they sell. This is my second Ford purchased at Nelson, and the trade in offers have been fair. The service department takes excellent care of your vehicle. I've recently used Nelson Collision Center: their technicians are informed and quite competent. My newly repaired car drives like new. At one point I rented a car from them, and they were very accomodating. Throughout the experience Nelson Ford took excellent care of me. I highly recommend them to you - without reservation!

Purchased a Ford-150 today. Excellent experience!! My husband and I were treated like family! No pressure and Brandon, Chris and Terri went out of their way to make us feel comfortable! My husband loves his truck. Awesome team!! Thank y’all!

We had a recall issue and had call at least 5 other dealers close to our home. Nelson Ford was the only dealer who would deal with the recall.Everyone was very friendly. We would especially like tO thank the entire service department and Kia Scales. We had the recall issue, state inspection and a oil change performed on the vehicle. Our appointment was for 10 am and we were on our way home by noon. Thanks to all the Nelson Ford Team. Even though we are an hour away we will be back.

We recently purchased a Ford Escape from Nelson Ford. Everyone we talked to was extremely knowledgeable and polite. A super experience!

Just wanted to do a big shout out to Nelson Ford in Martinsville Va. (Especially to Harry Hairston, Terri Bosconi and Chris Davis). These folks at this dealership are top notch. They work together to make the purchasing process flow so easy. When you leave this dealership you don’t have to worry about anything else (no going to DMV or insurance company phone calls) they do it ALL! Our experience of purchasing our Ford Focus was that they are very knowledgeable about their business and most of all the kind – friendly atmosphere of making you feel like part of their family. Totally recommend Nelson Ford – Definitely 5 Star!!

Called to see about having my '98 looked over. They were quick to quote a reasonable cost. I have purchased some vehicles from them over the years. Try to trade up whenever I find a good price.

Awesome dealership that does not try to rake you over the coals

Friendly and fair staff that made this car deal the easiest ever. We will definitely be going back when it’s time to upgrade again.